How We Work A Simple, Stress-Free Repair Process 1. Request a Quote Contact us via phone, email, or our website form with details about the repair needed. 2. Device Collection or Drop-Off Choose to bring your item to our workshop or schedule a pickup by one of our fundis. 3. Tag and Quote Once your item arrives, it is tagged for tracking, and you receive a quote along with a timeline for the repair. 4. Initial Payment Pay 70% upfront so we can begin the repair process. 5. Final Payment and Delivery Once the repair is complete, you’ll pay the remaining balance and receive your repaired item. Hours of Operation Monday – Friday 7:00am – 7:00pm Saturday: 9:00am – 4:00pm Sunday: 9:00am – 4:00pm